Responsible Service of Gambling (RSG)

Course Details

The RSG Melbourne (Responsible Service of Gambling) covers knowledge required to work in a gaming venue.

With a vibrant, thriving gaming industry through Australia, the job opportunities are endless, and with more and more venues opening 24 hours there will be a job with the hours to suit you.

What You Will Learn

  • Problem Gamblers
  • Alcohol and the law
  • Formal Procedures
  • State & Territory Legislation
  • Counselling Techniques
  • Procedures in relation to barring of customers
  • Social Impacts


PubNetwork utilises competency-based assessment to demonstrate that you have achieved the skills and knowledge required by nationally recognised standards. To achieve competence in this course you will need to complete a written assessment and a skills demonstration.


This program provides you with the nationally recognised unit of competence:

  • SITHGAM001 – Provide Responsible Gambling Services
    (more commonly referred to as RSG Melbourne)

The RSG Course Melbourne provides you with a nationally recognised statement of attainment.